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Flight Info
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Passenger Guide
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Transportation
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Service Facilities
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Shopping&Dining
Effective from 00:00 on May 8, 2025, counters F01-F18 located at Check-in Island F in Terminal 2 will undergo renovation and be temporarily closed for service.
During this period:
• First and business class passengers, along with Platinum, Gold, and Silver Card members of China Eastern Airlines and Shanghai Airlines, are advised to proceed to Check-in Island C.
• Passengers traveling to Chongqing, Xi'an, or Kunming with China Eastern Airlines and Shanghai Airlines should use counters A01-A07.
• Passengers of Hainan Airlines, Tianjin Airlines, Lucky Air, and Tibet Airlines should use counters E14-E18.
Please be aware that the specific counter assignments are subject to possible on-site adjustments by the respective airlines. The reopening schedule will be communicated separately. Thank you for your cooperation!
During this year's Dragon Boat Festival holiday from May 31 to June 2, Shanghai's two airports, Pudong International Airport and Hongqiao International Airport, efficiently managed a significant surge in passenger traffic.
The airports collectively facilitated 104.4 million passenger movements and handled 6,000 flights, with Pudong Airport handling 67.1 million passengers and 4,000 flights, while Hongqiao Airport managed 37.3 million passengers and 2,000 flights.
The number of inbound and outbound travelers reached 338,000, marking a 16.6-percent increase compared to the previous year.
To celebrate the holiday, Shanghai airports created a festive atmosphere, featuring Dragon Boat Festival posters on digital screens throughout the terminals. Airport staff distributed traditional herbal sachets to travelers and organized interactive activities, such as lacquer fan and sachet-making workshops, to extend warm holiday greetings.
In a bid to enhance the travel experience for international visitors and position Shanghai as a premier entry point for inbound tourism, both airports introduced multilingual QR code guidance services. These services provide comprehensive information on Wi-Fi access, currency exchange, SIM and transportation card purchases, and airport transit options.
Additionally, three one-stop service centers for foreign visitors launched the "Shanghai Pass", a one-day pass designed to facilitate seamless exploration of the city’s tourist attractions, restaurants, and entertainment venues.
Shanghai airports also prioritized personalized services for first-time flyers and elderly passengers. By calling the Shanghai Airport hotline at 021-96990, travelers were able to book a "door-to-door" escort service, ensuring a smooth journey from arrival to boarding.
Pudong Airport further enhanced family travel experiences by establishing two children's play areas in Terminal 2, offering spaces for reading and play to make waiting times more enjoyable. Pet owners were catered to with dedicated check-in counters, security lanes, and relaxation areas for traveling with pets.