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Flight Info
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Passenger Guide
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Transportation
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Service Facilities
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Shopping&Dining
Effective from 00:00 on May 8, 2025, counters F01-F18 located at Check-in Island F in Terminal 2 will undergo renovation and be temporarily closed for service.
During this period:
• First and business class passengers, along with Platinum, Gold, and Silver Card members of China Eastern Airlines and Shanghai Airlines, are advised to proceed to Check-in Island C.
• Passengers traveling to Chongqing, Xi'an, or Kunming with China Eastern Airlines and Shanghai Airlines should use counters A01-A07.
• Passengers of Hainan Airlines, Tianjin Airlines, Lucky Air, and Tibet Airlines should use counters E14-E18.
Please be aware that the specific counter assignments are subject to possible on-site adjustments by the respective airlines. The reopening schedule will be communicated separately. Thank you for your cooperation!
During the May Day holiday (May 1-5), Shanghai's Pudong and Hongqiao airports experienced a surge in activity, handling 12,000 flight movements, a 6.2-percent year-on-year increase.
Airports see an influx of inbound tourists. [Photo/WeChat ID: AVINEX]
The airports served a total of 1.937 million inbound and outbound passengers, averaging 387,000 passengers daily – a substantial 14.1-percent annual growth.
Inbound and outbound passenger traffic specifically reached 568,000, with a daily average of 114,000 passengers – a remarkable 24-percent rise. These figures both represent new records for flight volume and passenger traffic during this period in the history of both airports.
An inbound tourist seeks assistance from airport staff. [Photo/WeChat ID: AVINEX]
As China's transit visa-free policy becomes more flexible, Shanghai has witnessed a steady increase in inbound tourism. To enhance the experience for international visitors, the airports have bolstered their services. Pudong Airport, for instance, upgraded its multilingual Wi-Fi services to support eight languages, offering inbound travelers guidance in Chinese, English, French, Russian, Spanish, Arabic, Japanese, and Korean on airport transportation and travel services.
Additionally, the two airports now feature three one-stop service centers for foreign visitors, offering "Shanghai Pass" one-day passes, encompassing culture, commerce, tourism, and transportation, and facilitating seamless experiences in dining, travel, and shopping throughout the city.
Airport staff ensure order and manage the taxi pickup area. [Photo/WeChat ID: AVINEX]
On May 5, in a bid to enhance the return journey experience for arriving passengers, the airports worked closely with major taxi companies to ensure prompt vehicle deployment and meet transportation demands.