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Passenger Guide
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Effective from 00:00 on May 8, 2025, counters F01-F18 located at Check-in Island F in Terminal 2 will undergo renovation and be temporarily closed for service.
During this period:
• First and business class passengers, along with Platinum, Gold, and Silver Card members of China Eastern Airlines and Shanghai Airlines, are advised to proceed to Check-in Island C.
• Passengers traveling to Chongqing, Xi'an, or Kunming with China Eastern Airlines and Shanghai Airlines should use counters A01-A07.
• Passengers of Hainan Airlines, Tianjin Airlines, Lucky Air, and Tibet Airlines should use counters E14-E18.
Please be aware that the specific counter assignments are subject to possible on-site adjustments by the respective airlines. The reopening schedule will be communicated separately. Thank you for your cooperation!
People are seen at Hongqiao International Airport in Shanghai, on May 21, 2020. [Photo/Agencies]
China Eastern Airlines and China State Railway Group on Tuesday launched a new service that allows passengers to buy airplane and train tickets through either of their booking platforms.
According to Li Yangmin, president of China Eastern, this collaboration between the two companies is just the beginning as there will be more of such cooperation to provide passengers with a hassle-free travel experience.
"We launched this service to make passengers' ticket purchasing more convenient," said Feng Dehua, vice-president of China Eastern.
In the first phase of this collaboration, the two platforms will be able to provide suggestions on the most convenient transfer options available to those traveling on both modes of transportation. But the suggestions will only be limited to transfers made at the Shanghai Hongqiao hub, which has an airport and a railway station.
In the following phases, the systems will be upgraded to provide such options in areas and regions including Beijing, Guangzhou of Guangdong province, Chengdu of Sichuan province, Nanjing of Jiangsu province, Hangzhou of Zhejiang province, Wuhan of Hubei province and Xi'an of Shaanxi province, said Feng.
(Source:chinadaily.com.cn)