Hongqiao Airport

Effective from 00:00 on May 8, 2025, counters F01-F18 located at Check-in Island F in Terminal 2 will undergo renovation and be temporarily closed for service.

During this period:

• First and business class passengers, along with Platinum, Gold, and Silver Card members of China Eastern Airlines and Shanghai Airlines, are advised to proceed to Check-in Island C.

• Passengers traveling to Chongqing, Xi'an, or Kunming with China Eastern Airlines and Shanghai Airlines should use counters A01-A07.

• Passengers of Hainan Airlines, Tianjin Airlines, Lucky Air, and Tibet Airlines should use counters E14-E18.

Please be aware that the specific counter assignments are subject to possible on-site adjustments by the respective airlines. The reopening schedule will be communicated separately. Thank you for your cooperation!


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Effective from Oct 29, 2023, all Virgin Atlantic or VS flights operating at Pudong International Airport will be relocated from Terminal 2 to Terminal 1.
Released:2024-04-13

Effective from Oct 29, 2023, all Virgin Atlantic or VS flights operating at Pudong International Airport will be relocated from Terminal 2 to Terminal 1. Passengers flying with Virgin Atlantic are advised to follow terminal signs to the designated check-in counters at Terminal 1.

Should any Virgin Atlantic flight scheduled for Oct 28 be delayed to Oct 29, it will continue to operate from Terminal 2. Please refer to the airline's official announcements for confirmation.

Please check the airline and airport service hotline, official website, APP, etc., in due time to avoid delays.

Locations: Gates 1 and 11 at the Departures Level in Terminal 1; Gates 21 and 26 at the Departures Level in Terminal 2
Hours of operation: 06:00-24:00 daily
Frequency: Every 10 minutes

Shanghai Airport Official Website:www.shairport.com

Service Hotline: 021-96990

Virgin Atlantic Official Website:https://zh.virginatlantic.com/cn/zh

Service Hotline:021—61361777

Shanghai Pudong International Airport
October 26, 2023